FAQ

FREQUENTLY ASKED QUESTIONS

We understand that you will have many questions relating to your fertility, pregnancy or gynaecological circumstances. The following list includes answers to some of the more common questions. If you have any other queries, please don’t hesitate to contact our Administration and Reception team, or ask Melissa at your next visit.

Fertility and obstetric patients will receive a Welcome and Information Pack at, or before, the first consultation containing more specific information.

Our Practice

Do I need a referral to see Melissa?

Yes. You will need to bring a referral letter to your first visit. We will also ask you to complete a Patient Information Sheet when you arrive, or download one here to complete beforehand.

Are my medical records kept private?

Yes. We take your privacy very seriously. Please read our Privacy Policy for more details.

Can I bring my baby or child along with me to visits?

Yes! We are a very family-friendly practice and love our patients bringing their children with them to visits. You’ll find pram and wheelchair access, toys, books and a baby-change table. And if you need someone to hold your baby or entertain your toddler while you are in seeing Melissa, then Donna, Kym and Felicity from our Administration and Reception team will be only too happy to help!

Is Melissa a "no-gap doctor"?

Yes. This means that for surgeries (with some exceptions), Melissa will accept the amount your private health fund contributes to the relevant item numbers. You won’t be required to pay any gap. It is important to note that other medical practitioners associated with the surgery (for example the Anaesthetist or Paediatrician) may still charge you a fee for their services. These fees are determined by the individual practitioner and are outside Melissa’s control.

Is parking available?

There is no on-site parking at our Practice, but there are plenty of meters in the surrounding streets, or you can park in St Andrew’s War Memorial Hospital Car Park (entrance on North Street).

Obstetrics

How many antenatal visits will I have?

Most patients see Melissa 10 to 12 times during their pregnancy. At each visit, Melissa will keep you thoroughly informed about your own health, the baby’s health and progress, and what is likely to happen next. On, or before, your first visit, you’ll be given a Welcome Pack that will contain more detailed information about the schedule of visits.

What is the Management of Pregnancy (MoP) fee?

The MoP fee is a Medicare Scheduled Fee (Item Number 16590) that is charged by all Obstetricians. You will be invoiced for this after your pregnancy reaches 20 weeks. This fee covers the costs involved with managing your pregnancy that are over and above the normal consultation and delivery fees, such as:

  • Phone support and hospital attendance in case of emergency or unexpected concerns
  • 24/7 access to one of the Obstetricians at the River City Obstetric Group
  • Ultrasound scans during consultations
  • Insurance

The rebate you will receive back from Medicare will depend on your particular circumstances and whether you qualify for the Medicare Safety Net. We strongly recommend you register for this before your pregnancy reaches 20 weeks to ensure you receive the highest benefit possible. Contact Medicare for more information.

What are the benefits of private Obstetric care compared to public?

Melissa is a private Obstetrician and chooses to deliver exclusively at the Mater Mothers’ Private Hospital. She believes this hospital offers patients the highest quality care in comfortable, patient-focused surroundings. As a private patient, you will enjoy many benefits, including continuous high-quality care and the security of being able to form a relationship with Melissa during your pregnancy.

Will Melissa deliver my baby?

Melissa genuinely wishes she could deliver every one of her patients’ babies, but this is a promise that no Obstetrician can make. Being on-call 24/7 is physically impossible and it would also erode the time she can devote to antenatal consultations.

As a member of River City Obstetric Group, Melissa shares her on-call roster with 5 other female Obstetricians. This means that in the event Melissa is not on-call when your baby needs to be delivered, you will be expertly cared for by one of these highly respected, experienced and like-minded professionals.

How and when do I book into the hospital?

It is advisable to book into the Mater Mothers’ Private Brisbane as soon as possible after finding out you are pregnant, but definitely before you reach 20 weeks. You can do this online.

Who do I call if I have an urgent concern?

For urgent concerns or queries between 8am – 4pm weekdays, please contact us on (07) 3839 1033. If calling outside these hours, please contact OBSTETRIC EMERGENCY on (07) 3163 7000 (Mater Mothers’ Private Brisbane).

Gynaecology

What happens if I need surgery?

Melissa can perform some minor procedures in her rooms. If you require a more complex surgical procedure, Melissa operates at the Mater Private Hospital Brisbane and Spring Hill Specialist Day Hospital. You will be given full information about the surgery, and how to prepare for it, during your consultation.

Fertility

I’m having trouble falling pregnant. Who should I talk to first?

There are many factors that may be affecting your fertility. The first person you should talk to is your GP, who may then refer you to Melissa for a more thorough medical investigation.

What costs are involved with fertility treatment?

The costs involved depend entirely upon your individual circumstances, diagnosis and specific treatment plan. It will also depend on your private health cover rebate and whether you are eligible and registered for the Medicare Safety Net. We will discuss the estimated costs with you before you commence any treatment.

Does Melissa welcome members of the LGBM Community for fertility treatment?

Yes. Melissa welcomes every patient with the same level of respect, empathy and warmth.